No. As long as you engage with the program (e.g. complete a module, attend a training event) within a two-year period, your qualification will be kept active.
Frequently Asked Questions
Find answers to frequently asked questions regarding the Aussie Specialist Program.
Registration & Profile
If you did not renew your account prior to the new version of the Aussie Specialist Program going live (mid-2021), you will need to register and complete the new program.
Only qualified Aussie Specialists in frontline seller roles (ie. retail, online, homeworker, etc) will appear on Tourism Australia's consumer-facing website – australia.com.
Thanks for your interest in learning more about Australia, however the program is designed to be used by front line travel sellers only. You will find a lot of useful information on our consumer-facing website australia.com.
Sales and Marketing resources
Where available, brochures, maps and other collateral can be ordered in the Aussie Specialist Rewards Store once you are qualified. Limited numbers apply to each order.
Yes. Agents can promote the fact that they are qualified Aussie Specialists by displaying the logo on their business cards or email signatures.
If you continue to have technical difficulties, please Contact Us and include details of the issue you are experiencing.