Program FAQ
Frequently asked questions and answers about the Aussie Specialist Program.
This section aims to provide answers to frequently asked questions regarding the Aussie Specialist Program, and how Tourism Australia can support you as a frontline travel seller. Should your question not be answered in this section, please feel free to contact us, and we will endeavour to respond as soon as possible.
Password & username
Registration & profile
Need to adjust your registration or edit your profile? Follow these simple instructions.
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Customer events
Planning your next consumer event? Find out how to order or download our posters, maps, postcards and more.
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Technical
Having technical issues with the website? Read through our troubleshooting suggestions.
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Images & Videos
Register today to access our free and extensive image and video galleries.
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Sales & marketing resources
Learn how to order or download marketing collateral plus view fact sheets, itinerary suggestions and our sales resources.
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Training events
Keep track of upcoming events or request a visit from your local Aussie Specialist Trainer.
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Famils & agent discounts
What better way to build your knowledge of Australia than to experience our country first-hand! Check out the latest discounts on offer.
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Find the answers in our destination FAQ section.